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      • Mobile ERP makes for a powerful, if mismatched, combo

        The manufacturing and supply chain industries were among the earliest adopters of enterprise-class mobile applications and hardware, but as platforms have evolved, with interfaces resembling cheaper smartphones and tablets, IT strategists have had to rethink their plans. To better make use of the increased potential of mobile ERP, organizations must first tackle a host of knotty hardware, security and software-design issues.

        In this three-part guide on mobile ERP applications, SearchManufacturingERP contributors outline the new use cases made possible by mobile computing technologies as well as the new concerns facing interested manufacturers. First, technology writer Lauren Gibbons Paul cautions organizations exploring cloud-based ERP. While many see mobility and the cloud as a perfect match, the reality, she writes, is ERP vendors’ software-as-a-service applications often don’t support mobile access. Next, Beth Stackpole reports on the advantages next-generation tablets and smartphones bring to warehouse applications. Brenda Cole, who was site editor of SearchManufacturingERP until recently, closes with answers to several frequently asked questions about mobile ERP.

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      • MPs give Post Office the cold shoulder

        16 December 2014

        Includes:
        • Competition essential if retail banks are to modernise their IT
        • The five trends shaping the future of work
        View E-Zine
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  • CWEurope

    The monthly CW Europe e-zine focuses on multiple themes relevant to the European market. CW Europe discusses key management issues for IT pros – from building a new data centre, considering cloud computing, to developing a more secure infrastructure.

  • Modern Infrastructure

    Modern Infrastructure covers the convergence of technologies -- from cloud computing to virtualization to mobile devices -- and the impact on data centers.

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  • Companies mine personal info to tailor the customer experience

    With approximately 1.3 billion users on Facebook alone and countless more on other social media sites, customers have never been more willing to submit personal information and comments about their increasingly high expectations -- as well as their experiences and problems. For companies, that means lots and lots of data. Unfortunately, many of them don’t yet understand what do with it.

    In this chapter of the e-book The Risks and Rewards of Customer Experience Management, journalist Albert McKeon reports on the business practices at several organizations working to successfully improve the customer experience through data analysis. By analyzing user information, demographics and other personal information via social media, Moviepilot -- which requires users to sign in through their Facebook account -- says it now can better predict the viewing habits of its 20 million users. Next, McKeon tackles customer experience management in healthcare. Providers and other companies, such as international auditing firm KPMG, are aiming to help providers improve patient care through data analysis of treatment patterns, costs and medical outcomes. In the current healthcare climate, however, that’s a tall order. Before finishing up, McKeon offers up a few suggestions to ensure analytics success.

  • Embedded BI: Putting reporting and analysis everywhere

    The market for embedded business intelligence (BI) tools represents a large and growing share of BI vendor revenues. The embedded BI market revolves primarily around selling BI software to independent software vendors (ISVs) and independent service providers (ISPs) that want to add best-in-class reporting and analytical functionality to their commercial software applications. In some cases, the ISVs and ISPs embed an entire BI tool; in other cases, they build BI functionality from scratch or leverage open source or commercial charting and report libraries. User organizations also embed BI functionality into core business applications, such as finance and accounting, enterprise resource planning and customer relationship management applications. This report examines the market for embedded BI and current adoption trends.

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  • Mobile ERP makes for a powerful, if mismatched, combo

    The manufacturing and supply chain industries were among the earliest adopters of enterprise-class mobile applications and hardware, but as platforms have evolved, with interfaces resembling cheaper smartphones and tablets, IT strategists have had to rethink their plans. To better make use of the increased potential of mobile ERP, organizations must first tackle a host of knotty hardware, security and software-design issues.

    In this three-part guide on mobile ERP applications, SearchManufacturingERP contributors outline the new use cases made possible by mobile computing technologies as well as the new concerns facing interested manufacturers. First, technology writer Lauren Gibbons Paul cautions organizations exploring cloud-based ERP. While many see mobility and the cloud as a perfect match, the reality, she writes, is ERP vendors’ software-as-a-service applications often don’t support mobile access. Next, Beth Stackpole reports on the advantages next-generation tablets and smartphones bring to warehouse applications. Brenda Cole, who was site editor of SearchManufacturingERP until recently, closes with answers to several frequently asked questions about mobile ERP.

  • CEB 2015 IT Budget Benchmark Report

    IT departments are set to increase their spending by 3.3%, the highest growth seen in five years, this research from the CEB reveals.

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